Introduction

By breaking the seal on a pack or licence envelope containing licence documents, your are agreeing to Kudlian Softwares terms and conditions. If you do not agree with this you should return the pack or envelope undamaged and unopened to Kudlian Software Limited or your reseller.

The software licence only entitles you to install and or use the software on the number of machines stated on the licence. You are required by law to have a current licence for each computer that you install the software to.

Please read the full licence agreement for full details by clicking on this link.

There are a number of important facts that schools and software purchasers need to be fully aware of:

  1. Whilst many perceive that the CD is the most important part of the software pack, it is in fact the licence that you purchase to run the software that is far more valuable and important.

  2. Without both the serial number and the licence, the CD is of little value.

  3. The Master Licence, on which your serial number is printed, is your legal document of purchase and as such licences you to install the software to a single computer and to run the software.

  4. Additional licences allow you to legally install the software to additional computers and to run the software on those machines.

  5. You must have a valid licence for each and any computer that you intend to install the software to.


Lost Licences

If you have lost the licence card(s) you need to try to obtain the following information:

  1. Where was the software purchased and when?

  2. If you still have the CD what is the version number?

  3. Did you return the registration card(s), or register it online?

  4. Do you still have the software installed and registered on any machines?

  5. Can you obtain your licence number from another computer? (See 'Where can I find my Serial number' below).

If we are able to validate your purchase, then we can issue a new licence, a handling fee will be charged, however, we cannot issue a new Master Licence number.

If we have to issue a new Master Licence number, then we will have to invoice for the replacement Master Licence. The cost for this is normally 40% of the original licence cost. Please contact us directly to discuss this.

Where can I find my serial number?

  1. If you have returned your registration card then we will have a record of your serial number.

  2. If you still have the registration card/or a printed manual the registration number may be printed on it.

  3. Registration numbers can also be found on the inside cover of software manuals – older versions of software only.

  4. If by chance you have already installed the software onto a computer and have access to it, then the registration number, for some products,  can be retrieved from the software <Help About> option in the software.

  5. The serial number can also sometimes be found in the registry of the computer but you need to understand the registry before attempting to access data from this location. Changes to the registry could cause the computer to become inoperative.

  6. Until you can produce a Master Licence, and additional licences where applicable, you are NOT legally entitled to install the software onto any computers.

In order to be legal, you must either find the original licence(s) or, failing that, obtain a Master Replacement Licence directly from us.

Master Licence Replacement Scheme

A Master Replacement Licence supersedes and invalidates any other licences held by the school for that product. It will contain details of the total number of licences held by the school for that product.

Should the school wish to purchase additional licences for a product at a later date, they can ONLY do so by returning the Master Replacement Licence for upgrade directly to us.

Cost to the school for a Master Replacement Licence and new media pack is normally 40% of the original licence cost. This price includes recorded delivery.

If the original licence(s) are later found, they are no longer valid and should be destroyed to avoid any confusion.

Stolen Licences

Licences that are stolen/destroyed should be claimed for by the school through their normal insurance claims procedure. Following that, new copies of the software can be purchased.

We can supply details of costs and invoices should these be required by your insurer. (Please note we can only supply these details if the software was originally purchased directly from Kudlian Software).

Home User Licences

Licences that are purchased through our online store are for installation to a single 'home' computer only. They are not eligible for upgrade to education licences nor can they be used to upgrade to multiple user or site licences. You should contact us directly for Education prices.

Family Licences

Family Licences allow for the installation of the software to a maximum of three 'home' computers at a single geographical site. They are not for use with education establishments, nor eligible for upgrade to education licences nor can they be used to upgrade to multiple user or site licences. You should contact us directly for Education prices.

Education Licences

Education Licences are available as Single User, Five User, 15 User and Site Licence. Software may be installed to the corresponding number of computers on a single geographical site.

Trial Licences

A trial license gives you the right to execute and use our titles for a limited period (duration for different titles may vary), from the date of installation. You can use a trial license on any of the currently supported platforms: Mac OS X, and Windows (usually one machine per operating system). You are entitled to free email support and online updates during the trial period.

If you need an extended trial period beyond that offered by the software title, we'll be glad to hear from you. Our licensing policy is flexible and we analyse different user requirements on a case-by-case basis. You should not expect to extend a trial period simply because you have not had time to finish a project.

After your trial period, you must purchase a commercial license to continue legally using the software. Once purchased, a commercial license does not require an active Internet connection, and allows you to install and run the software in accordance with the licence that you purchase. An internet connection is required for updates however.

The advantage of our trial licensing system is that you have the chance to work with a fully functional application that allows you to open, process and save images without limitations for a limited period of time. You don't need to care about maximum file sizes or image dimensions, watermarks on saved images, or disabled features: what you try out is exactly the same product that you can purchase later.

Licences and Licensing

Please read carefully

Kudlian Software Limited © 2011