Privacy Statement


Kudlian Software Limited provides software products and peripherals to the education, business and home user markets and is committed to ensuring that your privacy and information is protected and will continue to strive to do so and update our systems and policies in line with changes in requirements to Data Protection.


Through our commercial activities, we collect and use information about our customers and contacts and by submitting your information you consent to the use of your information by us in the following ways;


  1. We collect data from you if you supply your information via an online form found on our website. These include but are not limited to:

  2. When you sign up to our mailing list

  3. When you request support for one of our applications

  4. When you purchase a product or service


Mailing List


  1. Kudlian Software Limited uses a third party service; MailChimp (read privacy policy and terms of use). The data is stored on secure MailChimp servers located in the European Economic Area (EEA).

  2. We ask for a full name, email address and School is establishment Name, if applicable, when signing up to our mailing list.

  3. The information you provide will be used to email you a newsletter and updates about our products, updates, offers, resources and information.

  4. We will never supply your information to third parties.

  5. You have the option to unsubscribe from this list at any time via a link which is clearly displayed in the email.


Customer and Contact Management Systems


Kudlian Software Limited keeps track of people who have purchased, and enquire about, the products and services that we provide by storing their details in FFCMS. The secure database is encrypted and stored on a servers maintained by Namesco within the EEA. (read privacy policy and terms of use)

Your details will only be added to this system if you;

  1. 1Purchase a product from us

  2. 2Register your product online

  3. 3Contact us with a request for support or help

  4. 4Register an account through FFCMS

  5. 5We have a conversation (either in person, via email or social media) about our business.


The details that we store on FFCMS include; Contact Name, email, Job Title, phone number, name of school or company, address,  Local Authority, Education Phase, social media links, website, IT Contact email address and Notes that may include details of conversations. Access to this information is only permitted to the Account holder and certain staff working for Kudlian Software Limited and is fully password protected. The data will never given out to third parties.


Registering a Software Licence


For your convenience, we ask that you register your software licence code with us online . We use a third party service for this, JotForm and the data is stored on secure servers in the EEA. (JotForm privacy policy and terms of use).


We ask for Contact Name, Email Address, Product Title, Type of Licence,  these fields are required. In addition we also ask for a Postal Address, Contact Phone Number, Date Purchased, Purchased from, these are not mandatory fields.

•The information supplied can be used by us to verify and supply you with your licence code should you lose it.

  1. The information you provide will be added to our mailing list as detailed on the form. Please see above.

 

Other Websites and their Privacy Policies

Kudlian Softwares website may contain links to external websites managed and maintained by external companies. We are not responsible for the privacy practices, cookie policies or the content of such websites or of other third parties.

 

Your Rights


You have a number of rights regarding your personal data. They are applicable at any time and are as follows;


•You can ask us to remove your personal data at any time, however some data may need to retained in order to comply with HMRC regulations.

  1. You are free to ask us how we are using your data

  2. You may request that your personal data is corrected if you believe it is incorrect

  3. You may correct your own data at any time if you have registered and account through FFCMS

  4. You may request a copy of your personal information which we hold about you


If you would like to request any of this information please do so by emailing information@kudlian.net or in writing to the registered address of Kudlian Software Limited.

We may need to validate such a request before we can action any request.


How your personal data may be disclosed

if it or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. You will be notified via email using the contact details you have supplied, of any such development and you have the option to opt out.

if it has to disclose or share your personal data to comply with any legal obligation, or in order to enforce or apply the terms of any other agreement, or to protect the rights, property, or safety of Kudlian Software Ltd, its customers, or others. This includes exchanging personal data with other companies and organisations for the purposes of fraud protection and credit risk reduction.


This statement was updated on 23rd May 2018 and is GDPR compliant.


Cookies Policy
To help us improve the performance and user experience of this website, we use cookies to record anonymous data about your visit whilst on this site. Your identity is never linked to this data, and we only record data about the pages you visit on our website. This is a standard technique employed by a majority of websites, as a way to improve the website over time.

If you’d prefer not to have this data recorded, you can easily stop this by following instructions here (instructions differ depending on the web browser you’re using): http://files.investis.com/info/disabling-cookies.html


GOOGLE ANALYTICS

Google Analytics sets first party cookies via a piece of JavaScript code which is added to some of the pages on our website.

© 2018

This statement was updated on 23rd May 2018 and is GDPR compliant.